The Future of Retail

Have the best of both worlds - terrific online operation and strong physical presence

"It turns out humans do occasionally like putting down their smartphones and walking into a store."

Shadow picture in Retail CRM

Retail CRM Cloud Modules

Transform your stores from places of pure transaction, to being places where you build a relationship with shoppers, regardless if they tend to shop online or offline.

Integrations and open standards

Retail CRM cloud is a modular system based on powerful APIs. It can be integrated with many ERP systems, mailing providers, payment platforms, online stores, loyalty programs, etc

E-commerce

We have direct API integrations with Magento, Shopware, Shopify, Prestashop and WooCommerce. We synchronize your customer accounts, orders, discounts etc.

We can also implement your online store in your retailer mobile app to increase sales significantly.

ERP systems / POS

Connect your retail ERP system (Futura, Advarics, SAP, ...) to exchange customer data, purchase tickets and product catalog in realtime. If your ERP system doesn't have an API we can get your data from your point of sale. Get in touch, to know how to get your data into Retail CRM Cloud.

CRM System

You already use a CRM system? Synchronise your customer accounts in realtime with virtually any modern CRM solution and extend its functionality with our retail modules: 
SAP Hybris, Salesforce, SugarCRM, AmoCRM, Zoho CRM, Hubspot and many more

Email Tools

Retail CRM Cloud connects with your email marketing tool of choice. We have standard integrations with Sendgrid, Sendinblue, MailChimp, Emarsys, PushTECH and other marketing automation and email tools.

Data Warehouse

Your purchase tickets, point bookings, coupon activations and redemptions, user registrations and any other interaction on our platform can be pushed in realtime into almost any DWH solution, e.g. Microsoft SQL Server, PostgreSQL, AWS Redshift, Snowflake and Google Big Query.

Analytics Tools

Create customer insights and models for campaigns with Apache Spark, Metabase, MS Power BI, databricks, datapine, Google Data Studio, Value IQ Analytics, Magento BI, pentaho and many more.

Communication

Offer live chats and multi-channel communication with your customers. We take care of bundling it. Retail CRM Cloud can connect to  slack, telegram, message bird, Twilio and others.

Payment

You need a payment platform in our end user app or your sales rep app? We integrate with stripe, adyen and other industry leaders.

Forms and enqueries

Just create a quick opinion poll or any kind of form that you need with Typeform or Google Forms, we integrate the form and results in our platform.

Fashion cloud

Extend your shelf. Get stock info of 400 brands and order directly.

Facebook / Twitter

Integrate with your social media ad accounts. Automatically post your news on different channels, get social interaction

Integration Tools

Of course Retail CRM Cloud connects with API and data integration tools like Integromat, Zapier or Stitchdata to open our system to any SaaS provider with an API